1. Data protection at a glance
Data collection on our website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. Their contact data can be found in the legal notice of this website.
How do we collect your data?
On the one hand, your data is collected by you providing it to us (for example, by contacting us via the contact channels provided).
Your data will also be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms.
Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or page access time). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure error-free provision of the website. Data may also be processed to ensure the proper execution of concluded contracts and to respond to any user inquiries in a targeted manner.
Information on the scope of the specific data processing can be found below under section 3.
What rights do you have with regard to your data?
You have the right at any time and free of charge to obtain information about the origin, recipient and purpose of stored personal data. You also have the right to request that this data be corrected, blocked or deleted. You can contact us at any time at the address given in our legal notice for this as well as on any other questions on data protection. Furthermore, you have the right to appeal to the responsible supervisory authority.
2. General and mandatory information
We would like to point out that data transmission over the Internet (e.g. communication by E-mail) may have security gaps. Absolute protection of your data from third-party access cannot be guaranteed.
Reference to the responsible office
The responsible body for data processing on this website is:
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Statutory data protection officer
We have appointed a data protection officer for our company.
You can reach our data protection as follows:
Withdrawing consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your consent at any time. To do so, an informal e-mail notification to us is sufficient. The legality of the data processing carried out until you withdraw your consent remains unaffected thereby.
Right to object to data collection in special cases and to direct advertising (art. 21 GDPR)
If your personal data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct advertising. If you object, your personal data will no longer be used for direct marketing purposes (objection pursuant to/under to Art. 21(2) GDPR).
Right of appeal to the competent supervisory authority
In the event of GDPR infringements, the persons concerned have the right to appeal to a supervisory authority, in particular in the Member State of their habitual residence, workplace or place of presumed infringement. The right of appeal shall be without prejudice to other administrative or judicial remedies.
Right to data transferability
You have the right to have data which we automatically process, on the basis of your consent or in fulfilment of a contract, transferred to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done insofar as it is technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, blocking, deletion and correction
Within the framework of the applicable legal provisions, you have the right to receive, at any time and free of charge, information on your stored personal data, their origin and recipient and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of said data. You can contact us at any time at the address given in the legal notice of this website for this purpose as well as with any other questions on personal data.
Right to restrict processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the legal notice of this website. The right to restrict processing exists in the following cases:
If you have restricted the processing of your personal data, besides being stored, your data may only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or of a Member State.
Objection to e-mail marketing
We hereby object to the use of contact data published within the scope of the obligatory legal notice to send unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action against unsolicited mailing or e-mailing of spam and other similar advertising materials.
3. Data collection on our website
Server log files
The provider of the pages automatically collects and stores information in what are known as server log files, which your browser automatically transmits to us. These are:
This data will not be merged with other data sources.
This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in ensuring/enabling optimum, error-free operation of his website –server log files must be recorded for this purpose.
Inquiry by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your request including all personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.
This data is processed on the basis of Art. 6 (1) (b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 (1) (a) GDPR) and / or on our legitimate interests (Art. 6 (1) (f) GDPR), as we have a legitimate interest in the effective processing of inquiries addressed to us.
The data you send to us in contact requests will remain with us until you request deletion, withdraw your consent to storage, or until the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Registration on this website
You can register on our website to use additional site features. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise registration cannot be completed/accepted.
In the case of important changes, for example in the scope of our services or in the case of any necessary technical changes, we will use the e-mail address provided during registration to inform you thereof.
The data entered during registration will be processed on the basis of your consent (Art. 6 (1) (a) GDPR). Consent may be withdrawn at any time. An informal e-mail notification to us is sufficient for this purpose. The legality of the data processing already carried out remains unaffected by withdrawal.
The data collected during registration will be stored by us as long as you are registered on our website and will subsequently be deleted. Legal retention periods remain unaffected.
Processing of data (customer and contract data)
We collect, process and use personal data only to the extent necessary for the establishment of, the content pertaining to/the basis of, or change in the legal relationship (inventory data). This is done on the basis of Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data relating to the use of our Internet pages (usage data) only to the extent necessary to enable the user to make use of the service as well as to bill the user.
The customer data collected will be deleted on completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Transmission of data for contracts with online shops, dealers and dispatch of goods
We transmit personal data to third parties only where this is necessary in the context of processing a contract, for example to companies entrusted with the delivery of goods or the credit institution entrusted with processing payment. Your data is not transmitted beyond this scope, or only if you have expressly agreed thereto. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
Transmission of data for contracts for services and digital content
We transmit personal data to third parties only where this is necessary in the context of processing a contract, for example to the bank commissioned with processing payment.
Your data is not transmitted beyond this scope, or only if you have expressly agreed thereto. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is art. 6 (1) (b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
4. Sending information and invitations to webinars by mail
We reserve the right to regularly send you information and invitations to participate in online seminars (webinars) to the e-mail address provided by you only if you have given us your express consent to do so in accordance with Art. 6 Abs. 1 lit. a DSGVO. The only mandatory data for sending the above-mentioned information is your e-mail address. The provision of further data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure for sending the above-mentioned information. This means that we will only initiate the sending of regular mail notifications if you expressly declare that you agree to receive the above-mentioned information in the future by clicking on a corresponding link in an initial confirmation mail.
You can revoke your consent at any time with effect for the future by unsubscribing from regular mailings via the link provided in each mail or by sending a message to the above-mentioned person responsible.
After revocation, your e-mail address will be deleted from our distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data for any other purpose that is permitted by law and about which we inform you in this statement.